Contact

Good choices start with a conversation.

Tell us which piece you are choosing, or which order you need checked. A product link or an order reference lets us answer the right item. We read every message Monday to Friday, 9:00–18:00 GMT+8, and reply at [email protected].

What can we help with?

Choosing a product

Send the product link and the option you are considering. Say what you want to confirm before you buy.

An existing order

Include the order reference and the email used at checkout, then describe the update you need.

Delivery and returns

Read the Shipping Policy and the Refund & Return Policy first. If something is still unclear, send your destination or order reference.

Size and compatibility

Share the product link, the measurements, and any model or fitting detail the question depends on.

The useful details to include

Furniture, Bedding and Home Decor

Lighting and Hardware

Kitchen, outdoors and pets

Electronics

Tell us what you have in mind

Add the product link or the order reference, and the detail you want checked. We reply by email at [email protected].

Contact CONDEPOT

Connect with us by leaving a message, and our team will gladly provide you with the information you need.

Email: [email protected]

Working hours: Monday - Friday: 9 AM - 6 PM (GMT+8)


How can we help?

For hardware, include the hole spacing and installation surface. For electronics, include the device model and the connection you need to check.

Use the contact form for questions about an item or an order. For an order question, include your order reference. Do not share payment card details.

Shipping costs depend on the destination. Please check the Shipping Policy for regional exceptions.

E-mail: [email protected]

Working time: Monday to Friday: 9am to 6pm (GMT+8)